Shipping


Local Pick Up

Currently, we only accept local pick-ups available to those in the Bay Area, especially in San Francisco. Contact us via email for a time and place for your pick-up.

Feel free to reach out if you have any questions.


hi@ruiheceramics.com

Returns


As a small, one-person business, my priority is to ensure that you are satisfied with your purchase. However, due to the limited resources and the nature of the operation, I’m currently unable to offer a return or exchange policy.

Of course, if there's a problem with your order, please contact me (email above under the Shipping section), and I’ll do my best to accommodate you and solve the problem.

Thank you for your understanding and support. It is because of customers like you that small businesses like this can thrive and continue to provide unique, quality products.